PacketComplete

Built for SBA & commercial loan brokers

Stop chasing borrowers for documents.

Send your borrower one link. PacketComplete collects every document on your SBA checklist, follows up automatically until the file is complete, and hands you an underwriting-ready package.

No credit card required. Your SBA 7(a) checklist is pre-loaded.

Riverside Deli — SBA 7(a) Purchase

3 of 5 in

Borrower: Maria Santos · Reminder scheduled for tomorrow, 9:00 AM

  • SBA Form 413 — Personal Financial Statement
  • Business tax returns — last 3 years
  • Interim P&L (within 90 days)
  • Business bank statements — 6 months
  • Business debt schedule

Your borrower sees a simple checklist. No account, no password, no lost email threads.

The 47-email loan file is killing your closings.

Every deal stalls the same way: the borrower sends four of eleven documents, the P&L goes stale while you wait for bank statements, and you spend your week writing “just following up” emails instead of getting files in front of lenders. Deals don't die because of credit — they die waiting on paperwork.

How it works

1

Pick a checklist

Start from a pre-built SBA 7(a), 504, or business-acquisition package — or build your own. Add the borrower's name and email.

2

Send one link

Your borrower gets a branded checklist link. They upload files and answer questions at their own pace — no account or password needed.

3

We chase, you close

Automatic reminders go out on your schedule until every item is in. Approve or bounce individual documents; rejections trigger a resubmission request. Reminders stop the moment the file is complete.

Your checklists are already built.

Lender-ready document packages written for SBA lending — including the freshness rules underwriters actually enforce.

SBA 7(a) Loan Package

The standard 7(a) borrower checklist, ready to send.

  • SBA Form 1919 — Borrower Information Form
  • SBA Form 413 — Personal Financial Statement
  • Personal tax returns — last 3 years
  • Business tax returns — last 3 years

+ 8 more items

SBA 504 Loan Package

For real estate & equipment deals through a CDC.

  • Personal tax returns — last 3 years
  • Business tax returns — last 3 years
  • SBA Form 413 — Personal Financial Statement
  • Interim financial statements

+ 5 more items

Business Acquisition Loan

Buyer + target-business docs for acquisition financing.

  • Letter of intent or purchase agreement
  • Buyer: personal tax returns — last 3 years
  • Buyer: SBA Form 413 — Personal Financial Statement
  • Buyer: resume / management experience

+ 6 more items

Built around how loan files actually work

Automated follow-up

Reminders go out every 1–30 days — you pick the cadence per file. They stop automatically when the last item comes in, so borrowers are never nagged after they finish.

Document freshness tracking

Underwriters reject a 91-day-old P&L. Borrowers date each document as they upload it, and anything outside the lender's window — 90-day financials, 45-day bank statements — gets flagged before the packet goes out.

Approve or bounce each item

Wrong year's tax return? Reject it with a reason and the borrower is prompted to resubmit just that item — not the whole package.

Zero-friction borrower portal

Borrowers click one link and see a plain-English checklist with progress. No logins, no passwords, works on a phone.

One file per deal

Every document, answer, and timestamp lives in one place per borrower. Download the complete package when it's ready for the lender.

Private and encrypted

Tax returns and PFS forms are sensitive. Files are transferred over TLS, stored encrypted, and only reachable by you and your borrower's private link.

Priced for brokers, not banks

One saved deal-hour pays for the month. 14-day free trial, no credit card required.

Solo

$59/month

  • Up to 15 active borrower files
  • All SBA templates included
  • Automated email reminders
  • Approve / reject with resubmission
  • Document freshness tracking
  • Lender-ready ZIP packet export
Start free trial

Running a team? Reply to any email from us — team seats are in early access.

Your next deal shouldn't wait on a bank statement.

Set up your first borrower file in under five minutes — the checklist is already written.

Start free 14-day trial